Customer Serves

Currently we have two types of items depending on their availability:
- Stock item will be shipped to you within 3 business days.
- In case you place a Pre-Order we need up to 14 business days to produce your hat.
Delivery:

All orders are shipped with DHL Express. Shipping cost id $80; delivery time depends on destination. Once your order is shipped you will receive an email with a waybill number to track your order. We do not perform shipment to the Russian Federation and the Autonomous Republic of Crimea.
Payment:

We accept Visa and Mastercard; unfortunately we do not accept American Express but we are working to offer this soon. Once the order is placed you will receive an email with an Order Confirmation and expected date of shipment. If you have any questions regarding your order please feel free to contact us on support@ruslanbaginskiy.com.
Return:

We accept returns on all hats within 14 days of delivery receipt. The item must be returned in the same condition in which it was shipped along with an original packaging and paper tags. Original and return shipping fees will not be credited back upon return. Contact us via support@ruslanbaginskiy.com for all details and return shipping address. Refund takes up to 30 business days from the moment your request has been received.